Frequently asked questions
Your questions answered about the certificate of competence scheme in NSW
How can I apply for a certificate of competence?
A separate application must be submitted for each certificate of competence that you are seeking to apply for.
To apply to be examined to obtain a certificate of competence, you will need to complete an online application form and provide evidence of your identity, age, qualifications and experience.
You can read the Guide – Applying for a certificate of competence (PDF, 182.54 KB) to better understand the evidence, knowledge and capabilities required to apply for a certificate of competence. If you are able to satisfy the criteria as outlined in the guide, you can apply.
What is a briefing session and how can I register to attend one?
Applicants should attend a briefing session conducted by examination panel members on how to apply and prepare for certificate of competence examinations. Attendance is highly recommended but is optional.
Briefing sessions are generally held one to three months before the closing date for an exam. Register your interest in attending a briefing session by selecting the link on the Briefing sessions page to access the event (at no charge). Recordings of previous briefing sessions may also be found on the same page.
Are there any fees payable to apply for an exam?
An initial application fee is payable with your application. Refer to the exam fee schedule factsheet (PDF, 246.32 KB) for the current application fee. The application fee is non-refundable.
Are there any fees payable to sit an exam?
After your application or re-sit application is processed and you are approved, you will receive an invitation with details of the exam you are about to sit. This invitation will include a link to pay the applicable written or oral examination fee to be paid by the specified date in the invitation.
Refer to the exam fee schedule factsheet (PDF, 246.32 KB) for the current examination fee. The exam fee is refundable, less a $50 administration fee, only where notification of non-attendance is received in advance of the exam date.
What happens after I complete a written exam?
You will receive your results after the examiners have completed their assessments through the Resources Regulator portal. The results will detail the next step in the assessment process and will be received within six weeks of sitting your exam. If you are successful, you will be invited to attend an oral exam.
What happens after I complete an oral exam?
You will receive your results after completing your oral exam through the Resources Regulator portal. This can take up to six weeks. If you are deemed not yet competent, your results will advise how to attend the next oral exam. If you are deemed competent, you will have your certificate of competence emailed to you.
Can I resit written or oral exams?
You can reapply for the next exam through the Resources Regulator Portal. If you decide to re-sit an exam, we ask that you carefully review the examiner's report to see how you can improve. Please be aware some candidates require several attempts to pass the examination process successfully and be deemed competent.
What if I am not satisfied with my examination results?
You should contact us via email at email@example.com or call us on 1300 814 609 (option 2 then 3). We will provide you with feedback and comments on your assessment outcome. If you are still not satisfied, you can complete a review of examination outcome on the Resources Regulator Portal within 28 days from the date you were advised of your exam result.
There is a fee for review which is detailed in our Fact sheet: Examination fee schedule (PDF, 246.32 KB). You must include the reasons why you believe your exam results were wrong, made in error or were otherwise inadequate.
Can I get my overseas qualifications recognised to apply for a Certificate of competence?
Yes possibly, read more about it in Recognition of qualifications.
What happens if I lose my certificate?
Click here for more information.
How can my employer or prospective employer verify that I have a current practicing certificate?
You can ask them to contact us at firstname.lastname@example.org with your full name, date of birth and certificate number. We will provide your details to a mine operator, otherwise they will need to submit a consent form signed by you to release your information.
I have changed employment and I want to change the email address I use to logon to the Mining Workers Portal
You can update your email in the Update contact details form on the Mining Workers Portal. Or if you are unable to access the Mining Workers Portal to fill in the form, please contact us at email@example.com
I could not select the exam I want to register for
On the Mining Workers Portal, click on the forms menu (clipboard icon) on the top left-hand side, then click on Register to sit an exam and fill in the form.
What is the status of my Certificate of Competence application as I submitted it a while ago?
Please check the status of your application on the Mining Workers Portal. Below is a table explaining the status of your application.
|Submitted or in review||In progress|
|Awaiting endorsement||Awaiting Convenor of the statutory function panel to verify your practical experience|
|Awaiting approval||Awaiting Manager of Competencies and Authorisation to approve your application|
|Awaiting exams||Your application has been approved and you are on the waitlist to sit for the exam. Details of the exam will be sent to you via email closer to the exam date.|
I could not see my certificate(s) on the Mining Workers Portal.
Please contact us at firstname.lastname@example.org
My practising certificate has expired. What do I need to do to renew it?
We are unable to renew expired practising certificate. Please apply for a new practising certificate via the Mining Workers Portal.
I have 2 practising certificates. Do I need to apply to renew both?
No, you can renew the practising certificate which expires next and it will list all with the statutory functions listed that you have attained.